Return policy
We strive to provide the best possible customer service and satisfaction for our customers. If, for any reason, you are not completely satisfied with your purchase, we offer a return policy with a 14-day return period from the day you received the product. Below, you will find information about our return policy and refund process.
Right of Return
You have the right to return your purchase within 14 days from the day you received the product, if the product is free from defects. To make a return, you must notify us of your decision to return by submitting a clear written request via the 'Contact Us' section.
Return Process
To return the product, you must ensure that it is in the same condition as when you received it, including the original packaging and any accessories. Please pack the product securely to avoid damage during transportation. We recommend using a reliable shipping method with a tracking number to return the product. Unless otherwise agreed, you are responsible for all return shipping costs.
Refund
Once we have received the returned product and verified that it is in good condition, we will process your refund. The refund will be made within a reasonable time, and the refund amount will include the original purchase amount for the product, excluding any shipping costs. The refund will be made via the same payment method you used for the purchase, unless otherwise agreed.
Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer service immediately. We will do our best to resolve the issue and offer you an appropriate solution, which may include replacement or a refund.
If you have any questions or need further assistance, do not hesitate to contact our customer service.
You can open up and try it but if you remove the tag, then It's to Late to make a return. It must be in perfect condition.